Thank you for shopping with us. We aim to ensure that you are completely satisfied with your purchase. However, we understand that there may be occasions when you need to return an item. Below is our Return & Refund Policy to help guide you through the process.
How to Return:
- Contact Customer Service: To initiate a return, please contact our customer service team to obtain a return authorization.
- Return Instructions: Once you have received authorization, we will provide you with detailed instructions on how to return your item.
Return Policy:
- Time Frame: We accept returns within 30 days of receipt.
- Condition: Items must be in new, unused condition with all original tags and packaging.
- Non-returnable Items: Certain items, such as personalized or custom products, are considered final sale and cannot be returned.
Return Shipping:
- Responsibility: You will be responsible for paying for your own shipping costs for returning your item.
- Non-refundable: Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will not be included in your refund.
Refunds:
- Inspection: Once your return is received and inspected, we will send you a notification regarding the approval or rejection of your refund.
- Processing: If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Exchanges:
- If you need to exchange an item for the same item in a different size or color, please reach out to our customer service team. We are here to assist you with the exchange process.
We strive to make your return and refund process as smooth as possible. If you have any questions or require further assistance, please do not hesitate to contact our customer service team. We are here to support you every step of the way.
